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Returns Policy

Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:

571 Southchurch Road
Southend-on-Sea
Essex
SS1 2PN

Telephone: 01702 600999

If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition, with all packaging, labels etc. attached, within 14 days along with the original receipt.

It is your responsibility to make sure that goods are returned to us in resalable condition and to this end we recommend that you ensure that they are adequately packed and sent by a secure and traceable method of carriage appropriate to the value of the item.

Any refunds will be issued once we have received the goods, in their original condition.

Any goods with manufacturing faults on arrival will be replaced or refunded.
This does not affect your statutory rights.

Zu Online - Mon Dec 11 20:36:53 GMT 2017 [web3]